Disability Support Services in Launceston
Unique Needs provides personalised disability support across Launceston and Northern Tasmania — from personal care and household help to community access and respite for caregivers.
Personal Care
Support with daily tasks like bathing, dressing, grooming, and hygiene — delivered with dignity and privacy in Launceston and Northern Tasmania. We work alongside you to protect your independence and wellbeing.
Learn MoreCommunity Access
Support to take part in local community life across Launceston — cafes, events, hobbies, appointments, and the friendships that matter to you. We shape outings around what you enjoy the most.
Learn MoreRespite Care
Flexible, short-term support that gives family and other caregivers a proper break, while the person you care for receives consistent, compassionate care from a team they know.
Learn MoreHousehold Assistance
Practical help with cleaning, cooking, and keeping your home comfortable and organised, so you can focus your energy on the things that matter to you.
Learn MoreMeal Preparation
Nutritious meals planned around your dietary needs, preferences, and abilities — from shopping and cooking to batch-prepping meals that are easy to reheat.
Learn MoreCleaning Tasks
Regular cleaning and home upkeep tailored to your routine, keeping your space tidy, safe, and welcoming.
Learn MoreSocial Support
Companionship and support to stay connected with friends, family, and the community — built around the activities and people you enjoy.
Learn MoreTransport Assistance
Safe, reliable transport to appointments, social events, and community activities across Launceston and surrounding areas.
Learn MoreNDIS Pricing
Our services are priced in line with current NDIS pricing arrangements where applicable. For the latest NDIS pricing information and pricing schedule, visit the official NDIS website.
Unique Needs Privacy Policy
- Effective Date: 20/01/2025
1. Introduction
- At Unique Needs ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
2. Information We Collect
- We collect personal information through our job application forms and during the provision of our services. The types of personal information we may collect include:
- Full name
- Contact details (email address, phone number, residential address)
- Date of birth
- Employment history
- Educational qualifications
- References and their contact information
- Information related to National Police Checks and NDIS Worker Screening Checks
- Health and medical information relevant to the provision of our services
- Any other information you choose to provide in your application or during service provision
- We do not collect sensitive information unless it is directly relevant and with your explicit consent.
3. How We Collect Personal Information
- We collect personal information directly from you when you:
- Complete and submit a job application form on our website
- Communicate with us regarding your application
- Engage with us for the provision of our services
- We may also collect information from third parties, such as referees you have provided.
4. Use of Personal Information
- We use your personal information for the primary purpose of assessing your suitability for employment and for providing our services. This includes:
- Evaluating your qualifications, experience, and references
- Verifying the results of National Police Checks and NDIS Worker Screening Checks
- Communicating with you about your application or services
- Complying with legal and regulatory obligations
- We do not use your personal information for direct marketing purposes.
5. Disclosure of Personal Information
- We may disclose your personal information to:
- Referees you have nominated
- Third-party service providers who assist us in the recruitment process or service provision
- Legal and regulatory authorities as required by law
- We take reasonable steps to ensure that these parties are bound by confidentiality and privacy obligations.
6. Security of Personal Information
- We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorized access, modification, or disclosure, including implementing physical, electronic, and managerial safeguards.
7. Access and Correction
- You have the right to access the personal information we hold about you and to request corrections if inaccurate, incomplete, or out-of-date. Contact us using the details below.
8. Retention of Personal Information
- We retain personal information as long as necessary for legal, accounting, or reporting requirements.
- If your application is unsuccessful, we will retain your information for consideration of any current vacancies and delete it within 30 days unless you have provided consent for us to retain your information for future opportunities.
- With your consent, we may store your information securely for up to 12 months to consider you for future roles that may become available.
9. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time. Changes will be posted here with an updated date. Review periodically to stay informed.
10. Contact Us
- If you have questions about this Privacy Policy, contact us at:
- Unique Needs
- admin@uniqueneeds.care
Unique Needs Terms of Service
- Effective Date: 20/01/2025
1. Acceptance of Terms
- By accessing and using our website and services, you agree to be bound by these Terms of Service and our Privacy Policy.
2. Use of the Website and Services
- Our website is for individuals seeking employment or services. Use must be lawful and respectful of others’ rights and access.
3. Job Applications
- When submitting a job application, provide accurate, current, and complete information. False or misleading info may lead to rejection or termination.
4. Pre-Employment Screening
- All prospective employees must undergo:
- National Police Check: To assess your suitability for employment.
- NDIS Worker Screening Check: To determine if you pose a risk to people with disability.
- Employment is contingent on satisfactory completion of these checks.
5. Client Information Collection
- We collect client information (with consent) to deliver appropriate care and meet legal obligations.
6. Intellectual Property
- All content on our site is property of Unique Needs or its suppliers and is protected by IP laws. Unauthorized use is prohibited.
7. Limitation of Liability
- We are not liable for any damages arising from use or inability to use our website or services.
8. Indemnification
- You agree to indemnify Unique Needs and its affiliates from any claims related to your use of the website or services.
9. Governing Law
- These terms are governed by the laws of Tasmania, Australia. You agree to resolve disputes in Tasmanian courts.
10. Changes to Terms
- We may modify these Terms at any time. Continued use after changes means you accept them.